Star Health and Allied Insurance Company Limited (Star Health Insurance), India’s largest retail health insurance company, has become the country’s largest Home Health Care (HHC) provider by expanding its HHC initiative to 100 locations across India. The program, launched in July 2023, now serves over 85% of Star Health Insurance’s customer base, offering cashless doorstep medical care within 3 hours with no out-of-pocket expenses.
Improves accessibility, availability, and affordability of healthcare in Bharat. Anand Roy, MD & CEO, Star Health Insurance, said, “Our vision is to remove barriers such as high hospitalization costs, logistical challenges, and the stress associated with seeking care.”
Under the program, a partner doctor visits the patient’s home to assess their condition, conduct a diagnosis, and provide necessary treatment if hospitalization is deemed unnecessary for the symptoms, with regular in-person follow-ups. Cities like Mumbai, Delhi, and Pune have been proactive in the adoption of these services, with services primarily focused on treating conditions such as viral fever, dengue, enteric fever, acute gastroenteritis, and respiratory infections. The expansion has been facilitated through partnerships with leading healthcare providers, including Care24, Portea, Argala, Athulya, and Apollo.