MakeMyTrip has launched a first-of-its-kind Seat Availability Forecast feature to address a common challenge faced by Indian train travellers—uncertainty around ticket availability. Leveraging historical booking patterns and real-time demand signals, the AI-driven feature predicts when train seats are likely to sell out, helping users plan better and book smarter.
According to MakeMyTrip, nearly 40% of users book across multiple sessions, with 70% eventually settling for waitlisted tickets due to late decisions. The new tool, now live on the MakeMyTrip app and website, is embedded within the train booking flow. It also pairs with Sold-out Alerts, which notify users when seat availability drops below a critical threshold, prompting timely action.
A city known for high rail traffic, especially during festivals and holidays, the feature is expected to significantly improve booking predictability. Travellers from the region can now make informed decisions in advance, reducing reliance on last-minute bookings and eliminating the stress of waitlisting during peak seasons. Complementing a host of other innovations—from seat lock and trip guarantee to food delivery and train tracking—MakeMyTrip’s latest addition strengthens its rail portfolio and underscores its commitment to enhancing end-to-end travel experiences through data-driven solutions.
